Terms of Service
Who we are and how to contact us
www.northayrshirepsychology.co.uk is a site operated by Dr Harriet Hockaday of North Ayrshire Psychology LLP (“We/Our").
Our office and main trading address is: 24 The Cross, Beith, KA15 1BS.
We are regulated by The Health and Care Professions Council.
To contact us, please email [email protected] or telephone us on 07547910781
By using our site you accept these terms
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference. There are other terms that may apply to you These terms of use refer to the following additional terms, which also apply to your use of our site:
● Our Privacy Policy.
● Our Cookie Policy, which sets out information about the cookies on our site.
● Our Business Terms which apply to the provision of our services to you.
We may make changes to our site
We may update and change our site from time to time to reflect changes to our services, our users' needs and our business priorities. We may suspend or withdraw our site Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
We may transfer this agreement to someone else We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing (via the website or other means) if this happens and we will ensure that the transfer will not affect your rights under the contract.
Our site is only for users in the UK
Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected]
How you may use material on our site
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Do not rely on information on this site
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
Our responsibility for loss or damage suffered by you
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of our services to you, which will be set out in our Business Terms. Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
How we may use your personal information
We will only use your personal information as set out in our Privacy Policy. We are not responsible for viruses and you must not introduce them We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our site other than that set out above, please contact [email protected]
Which country's laws apply to any disputes?
If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by Scottish law. You and we both agree that the courts of Scotland will have exclusive jurisdiction.
Popular Questions
What types of therapy do you offer?
We offer evidence-based therapies including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Compassion Focused Therapy (CFT). We will discuss which approach / blend of approaches might best fit your needs during initial assessment, and make a collaborative decision on how best to proceed following this. This is a dynamic process and can change over time as your own goals and needs change.
Offering a safe and welcoming space to all clients is of fundamental importance to us. We embrace and encourage our clients' differences in age, ethnicity, family or marital status, gender identity or expression, language, nationality, physical and mental ability / health, political affiliation, race, religion, sexual orientation, socio-economic status.
Do you provide online sessions?
Yes, we offer online and telephone-based therapy for adults across the UK, as well as face-to-face appointments in comfortable surroundings in Beith, North Ayrshire, which is approximately 30 minutes drive from Glasgow.
What things can you help with?
We can help with a wide range of issues including anxiety, depression, OCD, grief, panic, relationship difficulties, low self-esteem, PTSD, and complex trauma. We specialise in helping people to work through periods of transition in their lives, such as change to health circumstances (including adjustment to chronic illness), change in employment (including retirement), change in relationship status, adjustment to loss / change in any area that is important to you.
How long are the therapy sessions?
Therapy sessions are typically 55 minutes long. I also offer a free 15-minute initial telephone consultation to discuss your needs and goals.
Do you accept insurance?
Yes, I'm registered with AXA, Bupa, and Vitality Health, as well as working with self-funding clients.
What are your qualifications?
DClinPsy (Doctor of Clinical Psychology), University of Edinburgh, 2018
MA Health Psychology, University of Stirling, 2011
MSc (Hons) Psychology & History, University of Glasgow, 2009
I'm a HCPC registered Clinical Psychologist with extensive experience of working in NHS mental health services since 2014. I have worked in private practice alongside my NHS work since 2022. I engage in regular clinical supervision and activities of continuing professional development to ensure high quality and safe practice.
Publications:
Hockaday, H., Teh, Y., & Stewart, H. (2023). A third sector outreach project to increase knowledge of psychological wellbeing, psychological therapies and how to access mental health services for older people in a Scottish health board. FPOP Bulletin Number 164.
Griffiths, H., Duffy, F., Duffy, L., Brown, S., Hockaday, H., Eliasson, E., & Schwannauer, M. (2019). Efficacy of Mentalization-based group therapy for adolescents: the results of a pilot randomised controlled trial. BMC psychiatry, 19, 1-13.
Hockaday, H. (2018). Psychological correlates of mental health outcomes in looked after preschool children. Doctoral Thesis, University of Edinburgh.
Pritchett, R., Hockaday, H., Anderson, B., Davidson, C., Gillberg, C., & Minnis, H. (2016). Challenges of assessing maltreated children coming into foster care. The Scientific World Journal, 2016(1), 5986835.
Hockaday, H. (2013). The Sprit of New Orleans. Article in Children in Scotland Magazine, March 2013.Kočovská, E., et al. (2012). Neurodevelopmental problems in maltreated children referred with indiscriminate friendliness. Research in Developmental Disabilities, 33(5), 1560-1565.
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